05-18-2018
14:22
- last edited on
05-26-2018
04:17
by
RobertoME
05-18-2018
14:22
- last edited on
05-26-2018
04:17
by
RobertoME
Just bought a Fitbit Versa... Heading back to the store to return it as it is not compatible with the Google Pixel 2 phones. Very disappointed.
Moderator Edit: Format
05-26-2018 04:16
05-26-2018 04:16
Hi there @Jrn7, nice to have you around in the Fitbit Community, welcome aboard. I'm sorry for the late response and I appreciate your sincere feedback about the compatibility of the Pixel 2 XL.
At this moment I do not have word or confirmation this phone is going to be compatible. So far this device still is being tested.
The full list of compatible devices with confirmed compatibility can be found at fitbit.com/devices. If a device isn’t listed it doesn’t mean it won’t work with a Fitbit tracker or smartwatch. We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit App, and are constantly working to confirm compatibility with new phone models. A majority of Android phones running version 4.4 or higher will work with our products, however we cannot guarantee optimal performance on devices for which we have not tested and confirmed compatibility.
Hope we can add your mobile phone in a near future. Thank you for your patience.
"Great things are done by a series of small things brought together.” What's Cooking?
05-26-2018 05:47
05-26-2018 05:47
Hi @Jrn7, please come by the Feature Suggestions board and throw your support behind us, we're trying to get the Pixel 2 XL as a supported device! Here's the current request here: https://community.fitbit.com/t5/Feature-Suggestions/Google-Pixel-2-Compatibility/idi-p/2289629