help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HR Zone chart - past day keeps changing

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-07-2022 15:01

‎08-07-2022 15:01

There is a past day in my Heart Rate Zone charts that has the wrong value and the value keeps changing.

 

I don't think I'm time traveling, so the totals for past days should stay the same.

 

The value seems to periodically increase by 1. I have not been able to identify a specific user action that corresponds with the change. So far I've only noticed this happening for July 1.

 

I believe the correct value is 1, but the charts were showing it as 22 and it increased to 23 while I was in the process of taking the screenshots.

 

The incorrect value is included in all of the charts (week, month, 3 month and year)

 

Screenshot_20220807-180518.png

 

Screenshot_20220807-180446.png

 

Screenshot_20220807-180829.png

 

My device is an Inspire 2 HR. My phone is a Google Pixel 3 with Android 12. My Fitbit app is version 3.64 (36419051)

Best Answer
0 Votes
2 REPLIES 2

‎08-11-2022 05:29

‎08-11-2022 05:29

I'm adding another screenshot where it is easier to see the change. The chart now shows 30 zone minutes for July 1

 

Screenshot_20220811-092704.png

 

Best Answer
0 Votes

‎10-16-2022 14:30 - edited ‎10-16-2022 14:32

‎10-16-2022 14:30 - edited ‎10-16-2022 14:32

This is still happening. It is now showing 65 zone minutes for July 1.

 

It seems to happen when I haven't opened the app for a little while. When I go to zone minutes and I switch to year view after a few seconds I can see the total for July change.

 

Edited to add: I tried to include another screenshot but kept getting an error about the post containing a string of numbers that wasn't allowed.

Best Answer
0 Votes