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Health Connect option still not showing up

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Supposedly health connect support has been added to the Fitbit app for a while now. I'm on version 3.71, but I still don't see the option for it in the Fitbit app. The health connect app recognizes it and allows me to give it permissions, but nothing ever gets transferred over. Am I missing some method of enabling it?

 

Oops, I accidentally put this in the wrong section. I have a pixel watch.

 

Moderator edit: Subject for clarity.

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@mew1033 Welcome to the forums. I will gladly help you regarding the "Health Connect" feature. 

 

Thanks for the explanation. If you wish to visit the Pixel Watch community, here you have the direct link: Google Pixel Watch - click here.

 

Regarding the "Health Connect" feature, I believe it is being rolled out gradually. I have the 3.70 app and have this option. However, I have seen other users with an updated app and it was not showing for them either. I do recommend you try the following. First try to log out from your account and the back in. That way everything will be loaded onto the app again. If that does not work, please try deleting the cache storage of the app. You will have to log back into your account after that. Check if the Health Connect option appears. This should be shown on the account settings, at the very end, above the LOG OUT button. 

 

Let me know how it goes. Have a nice day!

RodrigoM | Community Moderator, Fitbit

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@mew1033 Welcome to the forums. I will gladly help you regarding the "Health Connect" feature. 

 

Thanks for the explanation. If you wish to visit the Pixel Watch community, here you have the direct link: Google Pixel Watch - click here.

 

Regarding the "Health Connect" feature, I believe it is being rolled out gradually. I have the 3.70 app and have this option. However, I have seen other users with an updated app and it was not showing for them either. I do recommend you try the following. First try to log out from your account and the back in. That way everything will be loaded onto the app again. If that does not work, please try deleting the cache storage of the app. You will have to log back into your account after that. Check if the Health Connect option appears. This should be shown on the account settings, at the very end, above the LOG OUT button. 

 

Let me know how it goes. Have a nice day!

RodrigoM | Community Moderator, Fitbit

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