07-07-2024 23:56 - edited 07-08-2024 00:33
07-07-2024 23:56 - edited 07-08-2024 00:33
The Heart Rate takes at least 3 hours from 12:00 AM EDT (Eastern Daylight Time) to 03:00 AM EDT to update the information. I understand that Google is on PDT (Pacific Daylight Time), but I shouldn't have to wait 3+ hours to see my heart rate trend.
Also, please change the average to 1 minute. Having the 5 minute average does nothing for me. I think you can handle 1440 pieces of data. Also your trends are off. The timestamps do not line up when switching to different trends. Why isn't there a page where I can create custom views instead of you showing me 1 day, 1 week, 30 days, 90 days. Making it customizable would make a lot of LONGTIME FITBIT USERS happy!!! Wouldn't that be a good feeling instead of getting complaints all of the time?
07-08-2024 02:43
07-08-2024 02:43
Hi, @jjguice welcome, can you please provide more information as to where you are seeing this tardy HR recording - my HR refreshed every few minutes, and this morning's graph -
The gap was while I was swimming.
If you are experiencing delays in syncing you may find this article useful Why won't my Fitbit device sync? - Fitbit Help Center . Remember you can always force a sync by sliding your finger down the "Today" screen & releasing it.
If you would like to put forward a suggestion you can do so via Fitbit Community
I hope this helps.
Cheers
Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.