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Heart rate graph only showing "no measurements", forum fixes dont work

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‎05-27-2023 09:21

‎05-27-2023 09:21

Hello!

Today I bought a brand new Inspire 3. Since then I am having a headache.

My heart rate is being shown in the app overview, but when i tap on it to see the graph, it says no measurements.

Tried reinstalling, clearing cache, storage, restarting phone, gave all permissions, updated everything, force stopping, restarting the inspire, unpairing and pairing, log-off-log on.

I read through this forum, seems like its a problem for the last 10 years or so. Im on the newest app version 3.82.

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‎05-29-2023 12:16

‎05-29-2023 12:16

@trefixx , A warm welcome to the Community! Thank you for your message and efforts. 

We released an update for the Android Fitbit app. (V. 3.82.1), that will correct some issues with the V. 3.82. 
Please make sure, you installed it or wait until is available for you . 

After the update let us know if the situation with the heart rate still persists. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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