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Heart rate information not showing on activity

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‎08-09-2019 01:30 - last edited on ‎08-09-2019 14:38 by Fitbit Moderator

‎08-09-2019 01:30 - last edited on ‎08-09-2019 14:38 by Fitbit Moderator

Since new update the heart rate stats are not available in GPS tracked activities. 

That's the importance reason why I wanted the Fitbit + app. Please bring it back!

 

Moderator edit: Subject for clarity 

Best Answer
1 REPLY 1

‎08-09-2019 14:37

‎08-09-2019 14:37

Hi @NaomiMartens it's nice to see you again participating here in the Community Forums, welcome back!

 

Thank you for letting me know about this situation. Let me share with you that we’re aware of this inconvenience and are working to identify a resolution as quickly as possible. Our apologies for any trouble this may cause to you and appreciate your patience while we look forward to get you back on track with heart rate stats during your GPS-tracked activities.

In the meantime, let me know if I can help you with anything else. 

Best Answer