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Heart rate not logged when track exercise on phone

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‎05-15-2020 07:29

‎05-15-2020 07:29

When I use my phone to track an exercise the final log for it doesn't include the heart rate. It says not enough information available.

When I just use my Fitbit it logs the heart rate without issue. I'd like to use both so I can track my distance and pace as well as heart rate zones. 

My app is up to date. 

Any advice on how to fix would be very welcome.

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‎05-15-2020 13:01 - edited ‎05-15-2020 13:02

‎05-15-2020 13:01 - edited ‎05-15-2020 13:02

There are plenty of threads about this bug @Phoebejebbies with most threads on the wrong board. One post  of which hinted that it was fixed in the latest app version with no mention on what platform. 

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