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How to remove Sleep Score feature

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‎01-06-2020 06:29 - last edited on ‎01-07-2020 12:27 by Fitbit Moderator

‎01-06-2020 06:29 - last edited on ‎01-07-2020 12:27 by Fitbit Moderator

Can you tell us the timeline for removing the "sleep score" "feature", or at the very least giving us the option to not see it any more? It's been months since you introduced it and I'd like to change my 1 star review on Google Play, but I can't, since you totally ignore your customers. 

 

Thanks. 

 

Moderator edit: Subject for clarity 

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‎01-07-2020 12:26

‎01-07-2020 12:26

Hi @alex.tudorica, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with the Sleep Score feature, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need. At this moment I can't assure you when or if feature will be removed.

 

Let me know if you have any additional questions.

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