help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to remove Weight Badges?

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-21-2018 09:17 - last edited on ‎05-28-2018 04:35 by Moderator Alum

‎05-21-2018 09:17 - last edited on ‎05-28-2018 04:35 by Moderator Alum

So I entered my weight and my goal, but then a few days later I entered my daily weight and missed a digit and pressed enter. This gave me the badges for loosing weight from -5 pounds to -200 pounds. I have deleted the weight entered, but the badges have all stayed. Is there a way to remove the badges that I didn't earn?

 

 

Moderator Edit: Updated Subject For Clarity.

Best Answer
1 REPLY 1

‎05-28-2018 04:34

‎05-28-2018 04:34

Hi there @SunsetRunner, my apologies for the late response and welcome aboard to the Fitbit Community.

 

In this case the badge cannot be deleted even if the weight goal is corrected. I was able to reach out to our Support Team and they confirmed that someone will be getting in touch with you via email to the address in your Community profile within the next 24-48 hours to further assist you.

 

Hoping to hear some good news from you soon!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer