09-21-2023
06:41
- last edited on
09-25-2023
14:06
by
JuanFitbit
09-21-2023
06:41
- last edited on
09-25-2023
14:06
by
JuanFitbit
Does the new interface show the battery charge percentage?
Moderator edit: updated subject for clarity
10-06-2023 15:53
10-06-2023 15:53
Hi, @1GinnyME1! Unfortunately, I think this is a "feature," not a bug. You can submit a suggestion for them to bring it back in the Product Feedback forum.
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10-06-2023 20:02
10-06-2023 20:02
Hi, I think this is a terrible feature to remove. I've been with Fitbit since 2014 and this has always been there.
10-06-2023 20:37
10-06-2023 20:37
They could do better
But they refuse to admit how bad this downgrade was.
10-07-2023 07:00
10-07-2023 07:00
Please bring back the % battery charge icon in the “Today” screen. I forget to change screens and let my device go dead. The quarter-full icon doesn’t give me enough information.
10-07-2023 08:18
10-07-2023 08:18
I'm also not getting the app notifications on my phone. Just another thing they have tqken away with the new update. I guess Fitbit and Google want to lose customers who now will look elsewhere for their trackers.
10-07-2023 10:46
10-07-2023 10:46
I'm done fooling around with "fitbit." Not only does my Charge 5 not able to stay "charged" for any significant amount of time, and now, not being able to get an accurate reading of the percentage, it's never charged when i need it. I spend my time keeping my Charge 5 on life support. Totally not worth it anymore. There's higher rated trackers available that are less inexpensive.
10-07-2023 12:02
10-07-2023 12:02
Make sure you turn off all of the GPS's for the different activities, those will kill your battery really quick. My new Fitbit Charge 5 has been going for almost a week now with still 35% left
10-07-2023 16:49
10-07-2023 16:49
It is indeed frustrating when I cant see the % of the battery..
10-07-2023 17:00
10-07-2023 17:00
Poor very poor fitbit nowadays .Been with them forever and deeply disappointed with how they have ruined everything .
10-07-2023 22:41
10-07-2023 22:41
This is NOT a feature! My wife and I charge our sense and sense 2 at night whe in bed reading. We check on the progress by checking status on our phones. Without this data on the phone, we have to constantly get up to see the actual status. We do NOT like this update at all; it provides no value add!
10-07-2023 23:44
10-07-2023 23:44
Thank you for the validation on this! I charge mine while in the shower and before the update, I was able to go to the app and update the app to get the progress to know when it's done charging. Now, I have to check it periodically to see it's done by removing & putting it back on the device and the last 1% takes up to an hour to charge! Just ridiculous!
10-08-2023 08:14
10-08-2023 08:14
My husband and I both are very frustrated with this change! We both used that feature to check the battery level on our Fitbit as it was easier to see for us than the tiny print on the Fitbit itself.
10-08-2023 08:41
10-08-2023 09:05
10-08-2023 09:05
10-08-2023 19:03
10-08-2023 19:03
Please put back the battery charge level to the App.
10-08-2023
19:46
- last edited on
11-18-2023
11:29
by
RodrigoMFitbit
10-08-2023
19:46
- last edited on
11-18-2023
11:29
by
RodrigoMFitbit
My Charge 5 is now showing low battery if I go look at it in my devices with the New App on my phone. But I did not get an email yet, notifying me that my watch needs to be charged. I did check and it is at 23% when I plugged it in for a second, so I am waiting to see if it sends me the email once at/or below 20%. I can tell you what though, I am really liking what i see on the Amazfit 7 for $49 on Amazon. It might be worth a try for my next replacement, if this Charge 5 doesn't work out. I can still take it back to Costco and get my money back, it's only been like 2 weeks so far. I did get the Charge 5 for $99 though, which isn't bad, but saving $50 for something that gives me just exactly what I need sounds pretty good.
----
So... I went into the App, to see how I slept as well as check my morning steps and nothing pops up telling me my Charge 5 battery is low. My Charge 5 battery is at 16% and I got nothing from the App or Email that my battery is low. I used to get this before with the old App, I think I will take this back to Costco and try the Amazfit 7 and save some money while I am at it.
It is very sad that I have been using a Fibit for 10 years now and have to change because they just don't pay attention to some of the very small details of what is important to its customers.
I did get the email to notify me that my Charge 5 battery is getting low, this happened when it hit 15%. I think I will keep it and hope that at some point soon, they put the battery percentage back in place in the App. I gotta go though... so I can charge my watch. Haha
10-09-2023 11:30
10-09-2023 11:30
I don't even see that.
10-09-2023 16:46
10-09-2023 16:46
I refer to the feature to make sure my Fitbit is charging (which can be a problem). Don’t know who made this call - but no one consulted with the Fitbit customers
10-10-2023 17:35
10-10-2023 17:35
The removal of the battery level is unfortunate for me. I don’t charge regularly because I like to get sleep data & activity data both so I plug in if I have to be sedentary for a while & it helps to know current % is at to know if I need to do this. I’d love to see this feature returned!
10-10-2023 17:42
10-10-2023 17:42
New app is ugly and cheap looking. To large fonts. Battery life needs to be added back