09-09-2019
07:06
- last edited on
09-10-2019
14:50
by
RicardoFitbit
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09-09-2019
07:06
- last edited on
09-10-2019
14:50
by
RicardoFitbit
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I want to disable sleep score. How do I do that? I find average hours much more meaningful, and this sleep score is not helpful.
Moderator edit: Subject for clarity
09-10-2019
14:50
- last edited on
07-14-2025
07:48
by
MarreFitbit
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09-10-2019
14:50
- last edited on
07-14-2025
07:48
by
MarreFitbit
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Hello @Scagg, welcome to the Community Forums!
Let me share with you that the Sleep Score feature on the Fitbit app cannot be turned off at this moment. Please note that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that was submitted in your post is appreciated.
To learn more about Sleep Score, please check: What's sleep score in the Fitbit app?
I'll be around if you need anything else.

09-27-2019 05:23
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09-27-2019 05:23
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Time for fitbit to admit sleep score is a meaningless metric and immediately either delete it or make it optional. Hours of sleep is understood by everyone.
09-27-2019 06:51
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09-27-2019 06:51
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Make it an option then. It’s completely meaningless. Users have “time asleep” goals... not “sleep score” goals.
09-27-2019 07:55
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09-27-2019 07:55
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I definitely agree! Average sleep is way more useful to me and many of my Fitbit friends. A feature allowing me to toggle between or just get rid of the score altogether would be great!
09-27-2019 09:06
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09-27-2019 09:06
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they wouldn't alienate their loyal customers.
09-30-2019
19:01
- last edited on
07-14-2025
07:47
by
MarreFitbit
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09-30-2019
19:01
- last edited on
07-14-2025
07:47
by
MarreFitbit
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I'm happy to continue providing assistance, sorry for the delay in responding.
Thanks for taking the time to share your thoughts and personal experiences with the Sleep Score feature, the input that was shared on each of your posts is really appreciated for us to evaluate that we are delivering what our users want and need. Don't hesitate to contact me back if further assistance is required.
See you around.

10-09-2019 20:19
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10-09-2019 20:19
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NOT HELPFUL. Very close to jumping ship and forgetting Fitbit for good.

10-23-2019 05:46
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10-23-2019 05:46
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Sleep score is not useful and annoying. It should be deleted from the app immediately. At least allow users to turn it off. It is not useful for me, as my tracker doesn’t always pick up the amount and type of sleep I’m getting. Also, when it is able to get the full data, it is often wrong (low) by as much as 30-60 minutes. Therefore, this “sleep score” often doesn’t show or is wildly incorrect. I don’t need an app to tell me if I got “good” sleep or not. I can tell that on my own, thank you.
if Fitbit doesn’t change this, then they are looking to fail/get out of the business.
05-07-2022 03:44
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05-07-2022 03:44
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I agree with others who are frustrated with sleep portion of the fitbit metrics. Get rid of it! I sleep 8-9 hours and fitbit reflects I get 3.5 hours of sleep. It’s disturbing and CONTRIBUTES to my STRESS levels.

