11-28-2019
06:39
- last edited on
11-29-2019
09:20
by
LizzyFitbit
11-28-2019
06:39
- last edited on
11-29-2019
09:20
by
LizzyFitbit
Recently the Fitbit app has started showing fitness tips when you open the app, as shown in the image before.
I have absolutely no interest in these tips, but there doesn't seem to be an option to turn them off.
How do I stop them from appearing in my app?
Moderator edit: updated subject for clarity
11-29-2019 09:30
11-29-2019 09:30
Hi @Dave_M_G. Welcome to the Forums.
Thanks for the screenshot as well for sharing your comments about the Fitbit app. The tips prompted in the Fitbit app are called insights which are messages about general wellness, activity, nutrition and other details to help you reach your goals. Currently there isn't an option to turn them off, however you can provide feedback by selecting the "X" at the upper right corner so this message doesn't show up in the home screen. Let me also suggest to take a look to this similar request that was posted in the Feature Suggestions board so you can add your vote to show your support. The more votes an idea receives, the better chance it has of getting the attention of the developers.
I'll be around if you have another question.
11-29-2019 10:26
12-01-2019 06:24
12-01-2019 06:24
@LizzyFitbit, I've added a vot to remove these, but I think Fitbit as an organization needs to understand that this is no way to develop an interface.
It should be standard that any form of notification can be turned off or disabled.
That you're making a community have to vote for the option to not have you inform users against their will is a complete inversion of customer facing service.
12-02-2019 13:39
12-02-2019 13:39
Hi @SunsetRunner and @Dave_M_G. I'm glad to see you here and I'm sorry for the delay.
Thanks for getting back and taking the time to share your thoughts about the Today's insights. I understand where you're coming from about these messages. Our team welcomes any feedback that is posted in the Community Forums as it helps us to improve our products and overall environment. At the moment, since you've added your vote I'd suggest to keep an eye to that request for future updates.
Hope to see you around.
02-15-2020 05:06
02-15-2020 05:06
I’m also fed up with the insights and cannot turn them off!
02-16-2020 05:09
02-16-2020 05:09
I haven't seen insights for a while. I don't know why that is, but I'm counting my blessings.
02-17-2020 13:27
02-17-2020 13:27
Hi @D.R. Welcome to the Community Forums. @SunsetRunner, I'm glad to see you here again and thanks the update. I'm sorry for the delayed response.
@D.R, I appreciate you for taking the time to share your feedback about the Today's insights. I see where you're coming from about those messages and I'm sorry for any inconvenience experienced. As mentioned above, while there isn't an option to turn them off let me suggest to show your support to this request posted in the Feature Suggestions board by adding your vote, that way it can gain the attention of the developers. Please know that every feedback posted in the forums is never taken for granted.
If you have another question, feel free to let me know.
08-21-2020 12:49
08-21-2020 12:49
Just one more reason on the list to move to garmin...
I log my sleep so I don't need a constant reminder to log my sleep... come on, think about it. it's a simple concept...