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I am unable to login to the update app or reset my password

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‎12-17-2022 10:55

‎12-17-2022 10:55

The fitbit app automatically updated yesterday.  I am unable to login into the app or reset my password.  I am able to login to this website.  Credentials are same on both app and web account

 

The app keeps returning:  805, The user does not exist

 

I am running this on a Samsung Galaxy Tab A (8.4", 2020)

Android is up to date

 

HELLLLLLLLPPPPPPP

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‎12-17-2022 21:52

‎12-17-2022 21:52

This was posted here in error but I can't delete it.  Admin, please do so.  Apologies

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