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I have lost lifetime miles

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‎10-24-2019 02:36

‎10-24-2019 02:36

I have been working on getting my next badge and have therefore been keeping an eye on my lifetime miles, and was really upset to see there is now approx 2000 missing since I last checked.. They are now lower than the last lifetime badge I earned. Really worried I won't get them back as I was really close to a new badge, and they are huge motivation for me. 

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‎10-24-2019 02:48

‎10-24-2019 02:48

This seems to be a known bug that fitbit are investigating. Keep an eye on the following thread where they have been posting updates:

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Lifetime-distance-changed-not-accurate/m-p/3661...

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‎10-24-2019 02:50

In response to SteveH

‎10-24-2019 02:50

Thank you kindly for you reply. 

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