I have to sign in every time on Fitbit app

[Finney2525]

When I click on the app I'm having to sign in everytime then it says error I come off the app then back on and it will open. I have uninstalled and downloaded again. Plus battery low notifications aren't always coming though and running out of battery.

Moderator Edit: Clarified subject

[Funrunfem]

I'm having the same exact problem!! I erased it and redownloaded because my watch hadn't synced for 2 days and wouldn't every time I tried!! Now I can't get back in!

[Gr4ndp4]

HI, @Finney2525 & @Funrunfem welcome, can you please provide more information? What cellphone make, model & OS are you using? Fitbit Compatible Devices - Help describe the minimum requirement, and note the OS version.

When you delete the Fitbit app from your cellphone go to the connected devices & forget the device you are using then RESTART YOUR CELLPHONE before reloading the app and logging in with your Google account. You will then need to pair your Fitbit device (please let us know which Fitbit you are using) with the app

I hope this helps, please post here again & let us know how you get on.

Cheers

[6FQ45V]

I have been fighting my FitBit Sense watch and the app for a week, this worked just now.  Thank you

[MaddoxHenshaw]

It should be fixable! Try updating or contacting support for help.