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I'm getting the "Fitbit.com is unavailable. Please try again later" error.

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‎02-10-2021 18:23 - last edited on ‎02-11-2021 16:08 by Fitbit Moderator

‎02-10-2021 18:23 - last edited on ‎02-11-2021 16:08 by Fitbit Moderator

I keep getting the "Fitbit.com is unavailable. Please try again later" error. Tried reinstalling, clearing app data, restarting my phone

 

Moderator edit: removed label

Moderator edit: updated subject for clarity

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‎02-11-2021 16:05 - edited ‎02-11-2021 16:07

‎02-11-2021 16:05 - edited ‎02-11-2021 16:07

Welcome to the Fitbit Community @FenixVolatilis.

 

Thank you for the information provided and for trying to resolve the issue you experienced before contacting us.

 

Some users have resolve this issue after clearing the cache on the Fitbit app. Whether this doesn't help, please attach a screen shot of the error message for further investigation.

 

I moved your post to the Android App board because it is related to the topic.

 

See you around.

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