help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I refuse to update my firmware, so please stop nagging me!!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-16-2019 19:24

‎12-16-2019 19:24

After reading far too many posts about issues with updating firmware, and my Dads Versa becoming unusable after he updated his firmware, I have decided, as my Charge 2 is doing everything correctly for me, that I'm not going to risk ruining it with a firmware update.

 

Problem is, every time I come to the home page of the app, or drag it down to sync, I get reminded about the update that's available, despite me having already closed the screen hogging nonsense several times in the last 5 minutes.

 

Can we have the ability to get rid of these altogether, or at least reduce the intrusiveness of these reminders?

Best Answer
1 REPLY 1

‎12-17-2019 04:03

‎12-17-2019 04:03

I am so with you on this @PhotonB. 

I too have a charge 2 which I have used since Christmas 2016. That last firmware killed so many that like you I don't want to risk mine.

I wouldn't mind if the reminder just popped up at the start of the day and once dismissed remained so to the following day.  But every time you look at the home screen is ridiculous especially as the download symbol is shown by the manual synch.

Also as I am limited to using 3.4.1 version of the app there is little point in updating.  I refuse to buy a new phone because fitbit moved the goalposts. An action they have taken twice so far in the life of my fitbit.

Thank goodness I don't get most of the premium ads as well, or I would be spending more time dismissing stuff than using the fitbit. 

Best Answer