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I've had 4 fitbit charge units in 14 months

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‎07-11-2016 17:26

‎07-11-2016 17:26

Thus product sucks. First 2 fell apart. And my last 2 won't keep a charge. After 7 hours it's goes dead. I don't understand this. I just wear it. No abuse what so ever.
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‎07-13-2016 08:32 - last edited on ‎12-27-2025 08:15 by Fitbit Moderator

‎07-13-2016 08:32 - last edited on ‎12-27-2025 08:15 by Fitbit Moderator

@lennys Welcome to the Fitbit Community! Check this post by my friend @MarreFitbit to get some tips on how to maximize the battery on your Charge HR. Also, check these charging best practices to get the most out of your tracker's battery.

Try that out and let me know how it goes!

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎07-13-2016 15:00

In response to SantiR

‎07-13-2016 15:00

I've tried all things suggested in the message you sent me. However it's still not holding a charge. And the unit I own is the Fitbit Charge. Not the Fitbit HR. Nonetheless it's still not working properly. 


Sent from my Verizon, Samsung Galaxy smartphone
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‎08-03-2016 07:30 - last edited on ‎12-27-2025 08:15 by Fitbit Moderator

In response to lennys

‎08-03-2016 07:30 - last edited on ‎12-27-2025 08:15 by Fitbit Moderator

Thanks for trying the recommendations shared by @SantiR which apply for all Fitbit trackers, if the battery issue persists, please get in touch with our support team, I'm sure they will be glad to evaluate your case and options. 

Have you checked our Discussions board? There you can share your story, find some fitness tips, recipes and more! Give it a look!  

See you! 

Retired ModeratorCindy | Community Moderator

Was this what you were looking for? Vote for it and mark it as an Accepted Solution!
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