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I want to pair my charge 2 to z983 phone

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‎12-05-2017 12:36 - last edited on ‎12-11-2017 06:52 by Moderator Alum

‎12-05-2017 12:36 - last edited on ‎12-11-2017 06:52 by Moderator Alum

want sync to my new phone ughh, ZTE Z983 can you tell my why and when are you going to update to pair thank you

 

 

Moderator Edit: Updated Subject For Clarity.

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‎12-09-2017 08:07 - edited ‎12-11-2017 06:53

‎12-09-2017 08:07 - edited ‎12-11-2017 06:53

Hi there @Vhawk810, let me start by giving you a warm welcome to our Fitbit Community!

 

We received several requests to add more Android devices to our list of compatible devices. For us this feedback is very important and rest assure our team is always working to test and add more Android devices to the supported devices list, so keep an eye open for future updates!

 

There is not available a timeframe of when a device is going to be compatible, even us as Moderators do not posses that information. The main intention of this is to not create false expectations to our users in case a mobile device is declare as non compatible.

 

I suggest setting up and syncing via a device listed as supported or using a computer in case you are experiencing issues.

 

See you later and let me know if you have more questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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‎12-09-2017 08:07 - edited ‎12-11-2017 06:53

‎12-09-2017 08:07 - edited ‎12-11-2017 06:53

Hi there @Vhawk810, let me start by giving you a warm welcome to our Fitbit Community!

 

We received several requests to add more Android devices to our list of compatible devices. For us this feedback is very important and rest assure our team is always working to test and add more Android devices to the supported devices list, so keep an eye open for future updates!

 

There is not available a timeframe of when a device is going to be compatible, even us as Moderators do not posses that information. The main intention of this is to not create false expectations to our users in case a mobile device is declare as non compatible.

 

I suggest setting up and syncing via a device listed as supported or using a computer in case you are experiencing issues.

 

See you later and let me know if you have more questions.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer

‎12-09-2017 15:49

In response to RobertoME

‎12-09-2017 15:49

Roberto I don't know what happen but I'm now connected to my ZTE Z983 blade x,. I love my fitbit and this was a fast fix thank you to all 

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