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Incorrect exercise info after last update

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‎10-04-2022 17:16 - last edited on ‎10-11-2022 11:32 by Fitbit Moderator

‎10-04-2022 17:16 - last edited on ‎10-11-2022 11:32 by Fitbit Moderator

Exercise now broken into segments with some incorrect titles.  Length of exercise is wrong.  Help!

 

Moderator edit: Subject for clarity.

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4 REPLIES 4

‎10-11-2022 11:36 - last edited on ‎05-27-2024 10:06 by Fitbit Moderator

‎10-11-2022 11:36 - last edited on ‎05-27-2024 10:06 by Fitbit Moderator

@rkemp Welcome to the forums. Thanks for reaching out about the exercise information on the Fitbit app and the explanation. 

I find that very odd. I can only imagine. Could you be so kind to post some screenshots and provide me with more details? That way I can look into it. I will also check my next exercise logs. Which version of the app have you? 3.67? Let me know. 

RodrigoM | Community Moderator, Fitbit

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‎10-12-2022 08:20

In response to RodrigoMFitbit

‎10-12-2022 08:20

Thanks for writing back. I'll have to figure out how to do screenshots on
this old phone.

Firmware version is 48.20001.100.76

Ron
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‎10-12-2022 12:16 - last edited on ‎05-27-2024 10:06 by Fitbit Moderator

In response to rkemp

‎10-12-2022 12:16 - last edited on ‎05-27-2024 10:06 by Fitbit Moderator

@rkemp Thanks for the reply and details. 

Which smartphone do you have? That is the firmware version of your Fitbit device. Please check which version of the Fitbit app you have. Open the Fitbit app, tap on your profile picture and then on "Help and Support". At the top of the screen app information will be shown, version included. Thanks in advance. 

RodrigoM | Community Moderator, Fitbit

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‎10-13-2022 13:20

In response to RodrigoMFitbit

‎10-13-2022 13:20

Version 3.43.1 (20243578)

I have a Samsung Galaxy S6

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