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Incorrect sleep error message received

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‎07-07-2017 02:43 - last edited on ‎07-07-2017 15:38 by Moderator Alum

‎07-07-2017 02:43 - last edited on ‎07-07-2017 15:38 by Moderator Alum

I keep being told I need to be asleep for more than 3 hours for Blaze to record my sleep pattern, yet despite  being asleep for a good 6 hours I'm not being shown my sleep pattern. What's going on?

 

Moderator edit: edited title for clarity

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‎07-07-2017 15:42

‎07-07-2017 15:42

@Bamber197735 Thanks for reporting this issue. Our Android team is aware of an issue where you may receive the incorrect error message when you haven't received your Sleep Stages and are working to resolve the issue as soon as possible. I will update everyone when I hear an update for a fix.

 

In the meantime, I recommend following the troubleshooting instructions outlined here. Again, thanks for the heads up! Have a great weekend!

Erick | Community Moderator

It's all about the food! What's Cooking?

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Best Answer
1 REPLY 1

‎07-07-2017 15:42

‎07-07-2017 15:42

@Bamber197735 Thanks for reporting this issue. Our Android team is aware of an issue where you may receive the incorrect error message when you haven't received your Sleep Stages and are working to resolve the issue as soon as possible. I will update everyone when I hear an update for a fix.

 

In the meantime, I recommend following the troubleshooting instructions outlined here. Again, thanks for the heads up! Have a great weekend!

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer