Information isn't Being Tracked Correctly

[1771ss]

Hi, 

My HR for burning fats is around 80. But since March, the app detects and reflects fat burning at 50+ to 70+ and classifies as elliptical workout for 1000+ min everyday. 

And 1hr zumba and K-Pop x fitness workout no longer reflect as aerobics but running for few minutes. 

Is there anything wrong with the setting which I didnt do anything?

Please advise. Thank u. 

Moderator edit: Clarified subject

[LanuzaFitbit]

Welcome to the Forums @1771ss.

Thanks for sharing all of those details on what is going on and how your Fitbit is tracking information. 

The first thing that I'd like to recommend is that you try restating your Fitbit. You can click here for steps on how to do it.

In the meantime, let's try cleaning the HR sensor to make sure that your heart rate is tracking correctly. You can clean it with a piece of damp cloth and then drying it. 

As for the zumba activity, it could be because of the movement. My recommendation in that case would be to try to tighten the strap on your wrist to make sure that movements are tracked correctly and the Fitbit doesn't wobble around. That  should improve the accuracy of tracking. 

I look forward to your reply. Keep me posted on how it goes.

[1771ss]

It doesn't help.  Thanks.  Will take to the service centre since it is still under warranty.