Inspire 2 hardly ever syncs to my Honor 10 Lite

[Buglet]

I've had my Inspire2 for about 3 months and love it but having issues with it syncing.

It will sometimes sync fine (albeit occasionally slow and needing 2 or 3 attempts) but for the last 2 weeks it hardly ever syncs, indeed hasn't now done it for 5 days.

I've tried resetting the Inspire2 device, turning the bluetooth off and back on again on my phone, done phone reset, charged both to 100% but nothing helps, it still won't sync.

I see some Honor / Huawei phones have issues, but the Honor 10 lite is not shown on the list as one which experiences problems, and it has, previously, synced fine.

Can anyone help please?

Moderator Edit: Clarified subject

[Rich_Laue]

Hi @Buglet have you gone through the Why won't my tracker sync guide . 

Also please disable power management for the fitbit app. 

Also try stopping the fitbit app through the phone settings, then clear the fitbit app's cache. 

Now shutdown the phone and start it up. 

[Carolinefin]

I had an Honor phone for a bit and I could never get my Versa to sync, I think it has to do with the phone. When I got a Samsung, I've had no problems with getting my watch to sync or stay synced