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Inspire 2 recording double workouts on app

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‎12-14-2023 16:54 - last edited on ‎12-15-2023 08:31 by Fitbit Moderator

‎12-14-2023 16:54 - last edited on ‎12-15-2023 08:31 by Fitbit Moderator

My inspire 2 is tracking double workouts. Any advice on how to fix this?

Screenshot_20231214_194932.jpg

 

Moderator edit: clarified subject.

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‎12-14-2023 18:47

‎12-14-2023 18:47

Hi, @Asheinen , I think this is just one of the app’s occasional glitches.  I would recommend deleting the obvious duplicates and also making sure that you have the latest version of the app.  Either make sure auto updates are turned on or check in the Google Play Store or Apple App Store.  I’m guessing that this will resolve itself automatically without your taking much (or any) action, but please post again if it continues to happen.

If you need help deleting any activities or data, please see this help article  .

I hope this helps.  Welcome to the Community Forums!

Sense, Charge 5, Inspire 2; iOS and Android

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‎12-15-2023 08:17

In response to Julia_G

‎12-15-2023 08:17

A warm welcome to the forums @Asheinen.

Thank you for sharing the screenshots about this situation in your app.

In addition to the helpful information provided by @Julia_G, I'd suggest trying to perform these steps on the app:

  • Log out from the Fitbit app.
  • Force quit the Fitbit app and reboot your phone.
  • Open the Fitbit app and log back into your account.
  • Check if the glitch is still happening.
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