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Inspire 2 won't sync or pair

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‎03-17-2021 10:57 - last edited on ‎03-18-2021 18:01 by Fitbit Moderator

‎03-17-2021 10:57 - last edited on ‎03-18-2021 18:01 by Fitbit Moderator

My new Inspire 2 recently stopped syncing couldn't get it to sync so I unpaired and tried to re-pair, that didn't work so Uninstalled the  app and reinstalled and still can't pair the device. Please help

 

Moderator Edit: Clarified subject

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‎03-18-2021 18:03

‎03-18-2021 18:03

@Detor Welcome to the Fitbit Community. Thank you for the troubleshooting tried prior to posting. 

 

I was able to see that you've already contacted our Support team, please continue the communication through email, they'll be happy to help. 

 

Have a nice day. 

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