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Inspire won't unlock

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‎05-27-2020 12:45 - edited ‎05-27-2020 19:44

‎05-27-2020 12:45 - edited ‎05-27-2020 19:44

So, I guess there was another update? Seems like everytime Fitbit updates, it causes the product to crash?  I cannot unlock my Inspire now.  What is the solution this time? 

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2 REPLIES 2

‎05-28-2020 18:49

‎05-28-2020 18:49

Hello @Flexbands your Inspire does not have the ability to be locked.

What is the message you see on the tracker? Do you have a card loaded onto fitbit Pay?

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‎06-02-2020 09:54

In response to Rich_Laue

‎06-02-2020 09:54

Hi @Flexbands, it's great to see you in our Fitbit Community. As my friend @Rich_Laue mentioned, the Inspire cannot be locked. Please let us know if your Fitbit Inspire is turning on or if it shows any message. This information will help us to investigate further and assist you accordingly.

 

Looking forward to your response.

JuanJo | Community Moderator

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