05-05-2018 14:06
05-05-2018 14:06
Hi -
I am having an issue with the Pandora offline sync. The personal top 3 offline stations for my ionic are the not the same ones as noted by my android app. I chatted with support (giving screen shots) and they requested me to log out of both apps and login again (annoying - informed them this not best cust experience and not a great approach).
Either way, I did it and still not matching. The Ionic is pulling the same stations as previously noted and thus not in sync with android app. The stations that Ionic is showing were offline stations from many weeks ago and not the current offline stations as of last Sunday 4/29/2018.
Has anyone else experienced this?
05-05-2018 15:24
05-05-2018 15:24
Hi @drod206,
Yes, I've seen that. My research indicates that the Offline stations on the Ioinc/Versa are "expired" once a month, and it is at this time that the stations shuffle. It appears that the Pandora phone app updates more often than this, though I haven't taken the time to test exactly when that happens. I just use Force Sync Now each week to check. Hope this helps.