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Ionic dashboard not showing on Samsung S20 Plus

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‎01-05-2021 21:51 - last edited on ‎01-07-2021 16:32 by

‎01-05-2021 21:51 - last edited on ‎01-07-2021 16:32 by

I am not getting the dashboard on my Fitbit App on my Samsung S20 Plus phone.

 

The dashboard is not coming up after I open the App.

 

 

Moderator edit: subject for clarity

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‎01-06-2021 05:23

‎01-06-2021 05:23

@nairprem53, try clearing the phone's cache to see if the app loads the data:

 

  • Open the Phone's Settings->Apps->Fitbit
  • Do a Force Stop
  • Clear Cache, and Clear Data
  • Shut Down phone
  • Start phone
  • Open the Fitbit App

See if the dashboard is populated with the data.  If it does not, ensure you have Internet access for the phone.

 

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