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Ionic wont sync anymore

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‎10-11-2018 11:46 - last edited on ‎10-12-2018 09:41 by Fitbit Moderator

‎10-11-2018 11:46 - last edited on ‎10-12-2018 09:41 by Fitbit Moderator

Hi since last week my ionic is unable to sinc I have tried all the suggestions to no avail it keeps saying tracker not found I have the newest update so I'm not sure what to do please help

 

 

Moderator edit: Clarified subject

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‎10-12-2018 09:47

‎10-12-2018 09:47

Welcome to the Forums @Heidi74!

 

Thanks for trying all of the suggestions before posting in here.

 

In this case I'd recommend that you try to follow all of the steps listed in this help article. You have, probably, gone through most of them already but I'd say that giving it another shot if definitely worth it. Please follow each of the steps in order and give it another shot.

 

Keep me posted on how it goes or if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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