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Is Samsung S10 a supported phone?

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‎08-07-2019 23:40 - last edited on ‎08-08-2019 13:04 by Fitbit Moderator

‎08-07-2019 23:40 - last edited on ‎08-08-2019 13:04 by Fitbit Moderator

do we know when this will be ready. Please do not reply with the tech response this is in progress keep checking. The phone has been released for over several months. Fitbit shouldn't be allowed to sell a watch for over £200.00 without ensuring it works! Helpline was also a joke.....advice was to switch phone. Will never purchase another! 

 

Moderator edit: Updated subject for clarity and format 

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‎08-08-2019 12:43 - edited ‎08-08-2019 13:05

‎08-08-2019 12:43 - edited ‎08-08-2019 13:05

A warm welcome to the Community @Jayk2019. Thanks for the details mentioned. 

 

Your feedback is appreciated, we're always here to assist you. I don't have an expected time frame about when new phones are added to the list but I can confirm that our team is always testing new devices and adding them to the list. 

 

As a side note, I've noticed that some users are able to sync their watches with non supported devices, you can try this syncing troubleshooting. 

 

Additionally, you can check the Fitbit Returns & Warranty here. 

 

I'll be around if you need further assistance. 

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