help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Is there a tracking number on shipment

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-15-2016 05:08

‎09-15-2016 05:08

Do we get an email, when fitbit ships another one to me,with a tracking number?
Best Answer
0 Votes
1 REPLY 1

‎09-15-2016 10:47

‎09-15-2016 10:47

Welcome to the forums @SunsetRunner

 

Why not ask customer service about this? You should have received an email with a case number and that number will help the representative know what is going on.

 

contact customer support at this link - click

 

There is a phone number for the USA, an online chat option and web based email for those out of the area.

 

 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer