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Is there a way to disconnect a smartphone from fitbit remotely?

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‎06-17-2021 06:35

‎06-17-2021 06:35

My Android phone's screen died, and now I have a replacement phone.

 

I do not have access to the screen to navigate to the logoff steps in the app, and was wondering if there is a way to manage which cell phones/computers are currently logged in to my fitbit account, perhaps from the desktop app?

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3 REPLIES 3

‎06-17-2021 07:41

‎06-17-2021 07:41

Hi @Wendelink  when I got a new phone, I just downloaded the app and logged in as usual. It seemed to work just fine. See if that works for you and let us know.

Stepping in the U.S.A. since September 2013. Android 14

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‎06-17-2021 17:01 - edited ‎06-17-2021 17:06

‎06-17-2021 17:01 - edited ‎06-17-2021 17:06

@Wendelink 

 

Look for your old device on this page, click on the old device and select Revoke Access.

Gary D.| Feeding Hills, MA MBG PE

Pixel Watch 3, Pixel Watch 4

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‎06-20-2021 23:45

In response to gdio53

‎06-20-2021 23:45

It really doesn't matter as long as the old device is turned off. 

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