It won't sync.

[Jo.1960]

Help. MY charge hr has stopped syncing since yesterday. I have the location turned on and I'm connected to the internet. any ideas PLEASE

[SteveH]

First thing to try when a fitbit misbehaves is a restart. Here's how:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries as it doesn't always work.

[ErickFitbit · Accepted solution]

@Jo.1960 I recommend trying out @SteveH's suggestion of restarting the Charge HR and also taking a moment to check out and try the troubleshooting tips here. Let me know if that helps you get back to syncing.

[Jo.1960]

Thanks. Restarting iy did the trick.

[ErickFitbit]

@Jo.1960 Woo hoo! Happy Friday and happy stepping during the weekend!