12-02-2025 12:06
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2025 12:06
Up until recently, the BPM display is live, real time heart rate when my Charge 6 is connected to my Android but now it gives me the current low to high bpm range.
Just wondering if anyone has the same experience lately and is there a way to fix it?
Answered! Go to the Best Answer.
Best Answer12-02-2025 14:34
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2025 14:34
@alexthecat Since you pointed it out, I saw that there was an update so I just installed the update. And now app appears working to show live bpm when connected with my charge 6. Thanks for the comment reminder to update!
12-02-2025 12:57
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2025 12:57
@KatherineNY is this the display on the Charge 6 or in the Fitbit app?
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
Best Answer12-02-2025 13:13
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2025 13:13
@alexthecat oops thought I mentioned the app is the issue. That is kinda key 😃
My Charge 6 device show live bpm, but not on the app. It used to when Charge 6 is connected and sync'd with app; not anymore, just shows a range lately.
Best Answer12-02-2025 13:25
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2025 13:25
@KatherineNY that's what I thought! I've moved your thread to the Android App board, because I think it's probably an app issue. Which version of the Fitbit app do you have? Is it updated?
Amanda | Wyoming, USA
Pixel Watch 4, Inspire 3, Sense | Android
Best Answer12-02-2025 14:34
Gold Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
12-02-2025 14:34
@alexthecat Since you pointed it out, I saw that there was an update so I just installed the update. And now app appears working to show live bpm when connected with my charge 6. Thanks for the comment reminder to update!