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Log in issues with Android phone

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‎07-12-2019 21:24 - last edited on ‎07-13-2019 07:25 by Moderator Alum

‎07-12-2019 21:24 - last edited on ‎07-13-2019 07:25 by Moderator Alum

cane away to Malta on holiday Fitbit hasn't been working for last 2 days tried to login on android app says I'm putting in wrong password knew fully I wasn't doing then requested password reset which have done and still wont let me into android app. can get in on the desktop site but nothing going recorded.. any suggestions gratefully appreciated.

 

 

Moderator edit: subject for clarity

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1 REPLY 1

‎07-13-2019 07:27

‎07-13-2019 07:27

It's great to see you around @Michb1.

 

I just wanted to let you know that I have moved your post from the Charge 3 board to the Android app board, since I think that here you will be able to see more related topics about it.

 

Thanks for troubleshooting this login issue, upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

 

In the meantime, let me know if you need anything else. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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