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Losing sync overnight

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‎11-23-2020 04:03

‎11-23-2020 04:03

I have an LG V40 ThinQ running Android 9 (kernel 4.9.112) and Fitbit 3.34.1 for my Fitbit Versa. About a week ago, my alarm on the watch failed to go off. When I got up (thankfully I have a backup alarm on my phone), I noticed the time was off by 10 minutes. I went into the app and noted the last sync had occurred around the same time as I went to bed. I ended having to reboot the phone and Fitbit and reinstalling the software to get it to sync and update the time.

 

This has happened every day since. Each morning the time is off by 10-30 minutes and the last device sync was around the time I went to bed. I noted that the last play store update to the software is dated 11/16 which is about the same time the issues started.

 

Did the update break all-day sync? Is it possible to roll back the software version to the previous version that worked correctly? 

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‎11-25-2020 03:12

‎11-25-2020 03:12

This hasn't gotten any better, only worse. I have found that if I clear all data and cache from the app and go through the setup steps again, it will re-sync, but the next morning it is the same thing again. Prior to the last update, I did not have these problems. I've tried searching for the previous software version to see if that would help, but I haven't had any luck... 

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‎11-26-2020 05:24

‎11-26-2020 05:24

I believe this latest update broke a lot.  My sync is doing the same thing.  I am having to do it multiple times a day and it's really starting to piss me off.  If I had to do it at the end of the day manually fine I could deal with it but the fact that it loses the time is frustrating.  What point of it being a "watch" is there if the watch function doesn't work?  I have also lost sleep tracking in this update.

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