Lost my heart rate tile, still not visible after tapping "Edit"

[CadesMom]

My BPM tile vanished, no option to re-add to Dashboard. I've reset phone and uninstalled/reinstalled app. Please advise.

[LanuzaFitbit]

Hello @CadesMom!

Whenever tiles are not showing up correctly, setting up the tracker once again usually resolved this situation. You can do this by following these steps:

1. Open the app and tap on the account tab.
2. Click on 'Setup a New Device' 
3. Select your Fitbit and then follow the steps on the screen.

Please do let me know how it goes! 

[ChrisAlanClark]

I can't get a heart rate tile on my android app either.  I've got it on my web dashboard, but there is nothing to add in the App.  I have tried re-setting up my Alta HR, it changed nothing.

[LanuzaFitbit]

Thanks for joining the Community @ChrisAlanClark!

In this case, please provide me with a screen shot of how your Dashboard is showing up. That should let me see exactly what is happening.

Look forward to your reply.

[SunsetRunner]

this tile is mostly accurate for me. try wearing your fitbit a little tighter. also, i wear mine on the inside of my wrist so that it gets a better read. 

[LanuzaFitbit]

Hey @SunsetRunner!

Thanks for sharing your insights and your experience on the matter. Having the tracker snugly around your wrist is definitely a great way to improve the HR's accuracy.

Hope to see you around the Forums!