Lost my login on Huawei p20 light

[Postiejohn]

Hi.

My phone suddenly asked me to login again.  had it logged in/synced for 2 years now & not touched settings.

Requested "Forgotten Password" & it said it will send something to my email address but it never arrives.  Done it 5 or 6 times now.  1st time yesterday morning.  Been on laptop & logged in, through FB, & tried again, after checking correct email address, but nothing arrives.

[Rich_Laue]

Hi @Postiejohn my first thought is to check the saved passwords in your web browser. I see that you are logged into your Fitbit account while posting this. 

I would go to here and see that the registered address is correct. 

Other than that, you might have to contact Fitbit and ask if your address has been flagged. 

[Postiejohn · Accepted solution]

Hi Rich & thanks for taking the time to reply.
I actually went onto site, using FB login, & changed my email address so
all is good.
Thank you,
John

[Rich_Laue]

I thought that may have been the issue. Glad it has worked out @Postiejohn 

[Postiejohn]

Cheers kidda.
John.