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Minutes and Calories not logging correctly

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‎07-26-2018 12:16

‎07-26-2018 12:16

 Since Monday the minutes & calories are not logging/syncing correctly. I have uninstalled the app, restarted my charge hr2 Fitbit and it did not fix the issue. Today I have already burned 1985 calories and exercised 145 minutes. Yesterday, I burned 3775 calories and exercised 361 minutes. The time it has taken me to type the problem I have burned 12 more calories and exercised 4 more minutes. Is anyone else having this issue? Or does anyone know of a fix? Thanks

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‎07-26-2018 12:57

In response to MakMak

‎07-26-2018 12:57

I just noticed that it has not read my heart rate since Sunday and moMondwas when I noticed the errors. I did restart my HR but will try it again. Thanks

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‎07-26-2018 12:46

‎07-26-2018 12:46

Hi, @Sillysly_1965! Have you tried to restart your tracker? It almost sounds like it might be reading your heart rate too high.

MakMak | Community Council

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‎07-26-2018 12:57

In response to MakMak

‎07-26-2018 12:57

I just noticed that it has not read my heart rate since Sunday and moMondwas when I noticed the errors. I did restart my HR but will try it again. Thanks

Best Answer
0 Votes