help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Missing Share Icon on the Fitbit app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-25-2021 07:30 - last edited on ‎07-27-2021 14:42 by Fitbit Moderator

‎07-25-2021 07:30 - last edited on ‎07-27-2021 14:42 by Fitbit Moderator

Hello,

Following the most recent update I've lost the share icon on my account. I've read a few others have had this problem. I've tried Force Stop, and made sure I have the latest updates. 

What else can I try to get this back? 

Thanks,

 

Moderator Edit: Clarified subject

Best Answer
3 REPLIES 3

‎07-27-2021 14:43

‎07-27-2021 14:43

@Fitgirlcheychey Welcome to the Fitbit Community. 

 

Thanks for the troubleshooting performed and the research done prior to posting. It looks like you're using a new feature that we're trying out. Your Fitbit app may look different from your friend's. We're always looking to improve our products, so if the design we're testing is successful, you may see elements of it in a future version of the app.

 

Thank you for your understanding. See you around. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes

‎08-11-2021 20:57

In response to SilviaFitbit

‎08-11-2021 20:57

Please pass along to the developers that this isn't an improvement but rather a bug. Please ask them to add the share icon back.

Thanks so much!

Best Answer

‎08-11-2021 21:04

In response to Srjones5

‎08-11-2021 21:04

@SilviaFitbit let me try to understand: the NEW feature is the REMOVAL of that feature? Doesn't make sense to me

Best Answer
0 Votes