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Mobile track notification storm

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‎08-26-2023 13:32

‎08-26-2023 13:32

My phone is denying mobile track permission 3 times per minute which is slowing my phone down. Mobile track is not turned on, so I can't turn it off to fix it.

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7 REPLIES 7

‎09-10-2023 06:02

‎09-10-2023 06:02

I'm not sure this will work, but have you tried turning Mobile Track ON and then off again? I understand it's currently off.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎09-10-2023 12:16

‎09-10-2023 12:16

Hey, @harrit , what kind of phone do you use. Ther's quit a difference between iPhone and Android. 

On Android there are 2 or 3  ways to grant or deny access. For iPhone I don't know.

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
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‎09-10-2023 12:22

In response to MarioDings

‎09-10-2023 12:22

It is android. 

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‎09-10-2023 12:25

In response to DramaQueenDiva

‎09-10-2023 12:25

Yes, I have tried this, and the notifications started back up right after I unpaired the mobile track.

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‎10-02-2023 23:49

‎10-02-2023 23:49

I have managed to turn off the notifications, but that doesn't mean that my phone isn't constantly checking and denying the mobile track.  I am assuming that everyone else's android phone with the app loaded is also constantly checking and denying mobile track, which is very silly and will be using battery time.  My notifications said it was checking over 4,000 times per day. 
I'm not happy that the app is being so ridiculous that it can't even stop checking when mobile track is clearly turned off.

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‎10-03-2023 16:02

In response to harrit

‎10-03-2023 16:02

I don't know how to ask in English, but did you link your phone in the app on your phone? Does that sound crazy?

In my case: in the app in my phone I only linked my Sense. 

Community Council MemberMario Dings | Rotterdam NL
Fitbit: Versa, Versa2, Sense. (Versa light) - Phone: Android. - Developer clockfaces.(Nederlands)
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‎10-03-2023 16:15

In response to MarioDings

‎10-03-2023 16:15

I had never linked my phone in the app before these notifications started
to appear, only my fitbit tracker was linked to the app. Since
the notifications started I did try linking my phone, and then unlinking
it, to see if that would stop the notifications. It didn't.
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