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MobileTrack logged a spike of 200k steps

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‎05-15-2021 03:26 - last edited on ‎05-18-2021 17:02 by Fitbit Moderator

‎05-15-2021 03:26 - last edited on ‎05-18-2021 17:02 by Fitbit Moderator

Today when I went for my morning walk I realized I had left my Fitbit at home charging, so I enabled the steps tracking on the phone. As soon as I enabled it it logged a 202000 steps spike, no idea why, is there a way for me to remove this? It's completely ruins all my metrics 😞 . I tried going on the website but I don't seem to find a way to delete this spike.

 

Moderator Edit: Clarified subject

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‎05-18-2021 17:02

‎05-18-2021 17:02

@CFonseca Welcome to the Fitbit Community. Thanks for the details mentioned. 

 

Sorry to hear this happened when MobileTrack was paired to your account. You can’t delete steps and floors; instead, log a non-step-based activity such as driving to override the steps or floors, check out this article for instructions on how to log driving to your account. 

 

Hope this helps. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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