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MobileTrack s10+ tracked many steps

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‎01-22-2021 12:09 - last edited on ‎01-23-2021 15:13 by Fitbit Moderator

‎01-22-2021 12:09 - last edited on ‎01-23-2021 15:13 by Fitbit Moderator

I only had my mobile track set up in my app and as soon as I took 1 step it said I took 50,000 it is really annoying how can this be fixed

 

Moderator Edit: Clarified subject

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‎01-23-2021 15:17 - last edited on ‎11-07-2024 10:37 by Fitbit Moderator

‎01-23-2021 15:17 - last edited on ‎11-07-2024 10:37 by Fitbit Moderator

@SunsetRunner A warm welcome to the Fitbit Community. Thanks for the details mentioned. 

Please confirm that the latest OS is installed on your phone, additionally unpair MobileTrack, restart your phone and pair it again. 

Let me know how it goes. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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