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Motorola G7 and Versa 4

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‎04-01-2023 17:23

‎04-01-2023 17:23

So I have a Motorola G7 and I just purchased a Fitbit Versa 4 I'm able to pair the watch to my tablet but it will not pair to the phone I turned off my VPN, the app is current, I've turned off the Wi-Fi for the apps suggestion as well, I've tried pairing with the watch on the charge cable and off the charge cable and it still cannot communicate what other options do I have

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‎04-01-2023 18:04

‎04-01-2023 18:04

I probably won't be the one who can help, but for whomever, it might be more helpful to know more specifics, rather than "will not pair to phone" such as:

From phone app, did Set up a Device, chose Versa 4, etc, 

exactly what happened at each step, and where it failed, and what symptom of failure at the spot was.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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