Music control and Notifications are not working

[Rxs573]

I have a Samsung s7 but my fitbit blaze does not connect to my music. 

When I turn notifications on its just says "connecting..." but nothing ever happens. It has worked in the past and I can receive texts and WhatsApp messages.

Any advice how to fix It? 

[RobertoME]

Hello @Rxs573, it's nice to see you are visiting the Fitbit Community. Seems odd you are not able to connect music control when you are receiving whatsapp notifications. Lets try the following steps:

• On your mobile device, go to Settings > Bluetooth and make sure to Blaze (Classic).
• Confirm that your mobile device is within about 20 feet of your Blaze.
• In the settings on your Blaze, confirm that Bluetooth Classic is set to "Pair."
• Try switching Bluetooth Classic from "Pair" to something else and then back to "Pair."
• Restart your mobile device.

Occasionally doesn't appear right away on your list of Bluetooth devices. If you aren't seeing your Blaze, try these troubleshooting steps:

1. On your mobile device, go to Settings > Bluetooth.
2. In the list of devices, find your tracker.
3. Tap the icon next to the tracker name and then tap Forget this Device.
4. Restart your mobile device.
5. Try setting up music control again.

Hope this helps. See you around!