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My Fitbit Dashboard is stuck on yesterday's stats

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‎03-29-2016 01:04 - last edited on ‎03-29-2016 13:54 by Moderator Alum

‎03-29-2016 01:04 - last edited on ‎03-29-2016 13:54 by Moderator Alum

Hi, my fitbit dashboard is stuck on yesterday's stats, if I press on each thing - for example sleep it will show today's information but as soon as I go back into dashboard it shows yesterday's info

 

Moderator edit: subject updated for clarity

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8 REPLIES 8

‎03-29-2016 13:57

‎03-29-2016 13:57

Hey @Jillyg7 very welcome to the Community! Smiley Wink I recommend to Clear your Fitbit app Browser Cache by logging out from Fitbit app, go to your Phone settings, try to find the Fitbit app, tap Clear Cache, then Clear Data, Force Close the app and log back into the Fitbit app. 

 

I hope this info helps you, let me know if you have any additional questions.

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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‎03-29-2016 13:58

‎03-29-2016 13:58

@Jillyg7 Welcome to the Fitbit Community! Have you tried to log out from the app and log back in? Also, reboot your phone. The app should show you today's information once you open it, make sure to sync it too. 

 

Let me know how it goes! Smiley Very Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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‎03-29-2016 17:40

‎03-29-2016 17:40

I face this issue previously, 

just need to swip to the right.

Smiley Happy

 

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‎03-30-2016 13:10 - edited ‎03-30-2016 13:10

In response to dorst622

‎03-30-2016 13:10 - edited ‎03-30-2016 13:10

Thanks for join us @dorst622 and also for the great tip! Smiley LOL In addition, let me share with you this article, about How to Manage the Fitbit Dashboard.  

 

Enjoy your day guys! Smiley Very Happy

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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‎03-30-2016 13:27

‎03-30-2016 13:27

Thanks guys, I uninstalled the app then er installed it and its working fine
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‎03-30-2016 14:43

In response to Jillyg7

‎03-30-2016 14:43

That is great @Jillyg7 thanks for let us know and for share your workflow! Smiley LOL Don't forget to visit our Discussion Board, where you'll find a lot of tips to hit your goals.

 

Enjoy the rest of your week! 

 

 

Community Moderator Tarin | Community Moderator

If this post was helpful vote for it or accept it as a solution! Remember challenge yourself and become better than yourself. Share your story!

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‎03-12-2018 09:19

‎03-12-2018 09:19

Fit Bit sucks !! everything is stuck on yesterdays info and nothing updates ... waste of money

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‎03-12-2018 13:16

In response to Steven1971

‎03-12-2018 13:16

This application has the WORST help EVER...my husband has not been able to sync his fitbit since last thursday. he's almost to the point of just trashing it and getting a jawbone...so much easier.

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