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My sense2 that I've had for more than a year was not syncing with my phone this morning. I rebooted my watch. I rebooted my phone. I uninstalled the app and reinstalled the app. Now I can't even get past the login screen. When I try to select my google account on the login screen it just takes me to a blank white screen that says "something went wrong". If I click the "sign in with Fitbit" button I get a sign in screen, but I don't want to create another account
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Hi everyone and warm welcome to the new members.
I appreciate a lot your comments and feedback regarding this situation.
Thanks for the report.
The outage is resolved, but please let us know if you're still having trouble.
@alexthecat Thank you!
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Having the same issue as of this morning. Unable to login to app using Google acct
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The exact same thing happened to me today to and I cannot resolve the issue
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Same thing happened to me cant login. Fitbit inspire 3 refused to sync so followed instructions downloaded new app and restarted fitbit.
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I did this but still cannot log in
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I am having the very same issue this morning. Followed all the instructions, and uninstalled the Fitbit app and now can't log back in.
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Everyone is having the same issue, I cant log in or sinc any of my devices
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Same issue here! No sync - uninstalled app - now can not log in with Google account "Something Went Wrong. Please try again."
Am able to login on website...
App stopped syncing about 3 hours ago...
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same here (inspire 3)
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I had the same issue earlier; reinstalled the app to try to get my new Charge 6 connected and then couldn't login via Google account. I tried a few times over the course of an hour and then about 20 minutes ago it let me in. I had disabled wifi on my phone at that point as I found an old thread that claimed that helped. I can't confirm either way if that was something that helped, or if I just got lucky.
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Eventually managed to login using my google account. But inspire 3 refuses to connect to bluetooth on my phone. My Phone recognises the fitbit but unable to connect..
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I still cant get logged in
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Someone else said it's working now. i just tried and mine finally worked again and I could login
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Did u just click sign in with google button and it logged in? Mine is still saying something went wrong
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Yes, works for me now
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@Michellemcf1984 have you tried restarting your phone? That may help clear that old message.
Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android
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Eventually managed to login via google and sync my Inpire 3. Another 2 hours of my life wasted.
Good luck to everybody else after i managed to login just kept trying to sync, turning bluetooth on/off restarting phone etc. Shouldnt be this difficult!!
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Got it working thank you.
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Up and running again - was able to login using Google credentials finally 🙂
Have the best day everyone!