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My Fitbit app in Android will not login to my google account - get a "something went wrong" screen

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‎07-17-2025 07:13

‎07-17-2025 07:13

My sense2 that I've had for more than a year was not syncing with my phone this morning.  I rebooted my watch.  I rebooted my phone.  I uninstalled the app and reinstalled the app.  Now I can't even get past the login screen.  When I try to select my google account on the login screen it just takes me to a blank white screen that says "something went wrong".  If I click the "sign in with Fitbit" button I get a sign in screen, but I don't want to create another account

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22 REPLIES 22

‎07-17-2025 08:14

In response to Ceholden

‎07-17-2025 08:14

Is anyone else now not receiving phone notifications through fitbit ?

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0 Votes

‎07-17-2025 09:13

In response to alexthecat

‎07-17-2025 09:13

Yes had to do it several times eventually got in then took another hour to
get phone to sync
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‎07-17-2025 09:17

In response to GardenerDave

‎07-17-2025 09:17

Hi everyone and warm welcome to the new members. 

I appreciate a lot your comments and feedback regarding this situation. 
Thanks for the report.

The outage is resolved, but please let us know if you're still having trouble.

@alexthecat Thank you! 

Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.

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