07-17-2025 07:13
07-17-2025 07:13
My sense2 that I've had for more than a year was not syncing with my phone this morning. I rebooted my watch. I rebooted my phone. I uninstalled the app and reinstalled the app. Now I can't even get past the login screen. When I try to select my google account on the login screen it just takes me to a blank white screen that says "something went wrong". If I click the "sign in with Fitbit" button I get a sign in screen, but I don't want to create another account
Answered! Go to the Best Answer.
07-17-2025 09:17
07-17-2025 09:17
Hi everyone and warm welcome to the new members.
I appreciate a lot your comments and feedback regarding this situation.
Thanks for the report.
The outage is resolved, but please let us know if you're still having trouble.
@alexthecat Thank you!
Visit our Discussions board where you can share your experiences, meet people and create new topics.Si ma réponse vous a plu, merci de me féliciter. Si votre question a trouvé une réponse, acceptez la solution.If you liked my answer, give me a Kudo. If your question was answered, accept the solution.FR-EN-SPA.
07-17-2025 07:19
07-17-2025 07:19
Having the same issue as of this morning. Unable to login to app using Google acct
07-17-2025 07:19
07-17-2025 07:19
The exact same thing happened to me today to and I cannot resolve the issue
07-17-2025 07:21
07-17-2025 07:21
Same thing happened to me cant login. Fitbit inspire 3 refused to sync so followed instructions downloaded new app and restarted fitbit.
07-17-2025 07:23
07-17-2025 07:23
I did this but still cannot log in
07-17-2025 07:25
07-17-2025 07:25
I am having the very same issue this morning. Followed all the instructions, and uninstalled the Fitbit app and now can't log back in.
07-17-2025 07:25
07-17-2025 07:25
Everyone is having the same issue, I cant log in or sinc any of my devices
07-17-2025 07:29
07-17-2025 07:29
Same issue here! No sync - uninstalled app - now can not log in with Google account "Something Went Wrong. Please try again."
Am able to login on website...
App stopped syncing about 3 hours ago...
07-17-2025 07:31
07-17-2025 07:31
same here (inspire 3)
07-17-2025 07:39
07-17-2025 07:39
I had the same issue earlier; reinstalled the app to try to get my new Charge 6 connected and then couldn't login via Google account. I tried a few times over the course of an hour and then about 20 minutes ago it let me in. I had disabled wifi on my phone at that point as I found an old thread that claimed that helped. I can't confirm either way if that was something that helped, or if I just got lucky.
07-17-2025 07:44
07-17-2025 07:44
Eventually managed to login using my google account. But inspire 3 refuses to connect to bluetooth on my phone. My Phone recognises the fitbit but unable to connect..
07-17-2025 07:45
07-17-2025 07:45
I still cant get logged in
07-17-2025 07:47
07-17-2025 07:47
Same here 😭
07-17-2025 07:47
07-17-2025 07:47
Someone else said it's working now. i just tried and mine finally worked again and I could login
07-17-2025 07:49
07-17-2025 07:49
Did u just click sign in with google button and it logged in? Mine is still saying something went wrong
07-17-2025 07:50
07-17-2025 07:50
Yes, works for me now
07-17-2025 07:51
07-17-2025 07:51
@Michellemcf1984 have you tried restarting your phone? That may help clear that old message.
Amanda | Wyoming, USA
Pixel Watch 3, Inspire 3, Sense | Android
07-17-2025 07:59
07-17-2025 07:59
Eventually managed to login via google and sync my Inpire 3. Another 2 hours of my life wasted.
Good luck to everybody else after i managed to login just kept trying to sync, turning bluetooth on/off restarting phone etc. Shouldnt be this difficult!!
07-17-2025 08:01
07-17-2025 08:01
Got it working thank you.
07-17-2025 08:03
07-17-2025 08:03
Up and running again - was able to login using Google credentials finally 🙂
Have the best day everyone!