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My Fitbit app in Android will not login to my google account - get a "something went wrong" screen

ANSWERED

yesterday

yesterday

My sense2 that I've had for more than a year was not syncing with my phone this morning.  I rebooted my watch.  I rebooted my phone.  I uninstalled the app and reinstalled the app.  Now I can't even get past the login screen.  When I try to select my google account on the login screen it just takes me to a blank white screen that says "something went wrong".  If I click the "sign in with Fitbit" button I get a sign in screen, but I don't want to create another account

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22 REPLIES 22

yesterday

In response to Ceholden

yesterday

Is anyone else now not receiving phone notifications through fitbit ?

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0 Votes

yesterday

In response to alexthecat

yesterday

Yes had to do it several times eventually got in then took another hour to
get phone to sync
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0 Votes

yesterday

In response to GardenerDave

yesterday

Hi everyone and warm welcome to the new members. 

I appreciate a lot your comments and feedback regarding this situation. 
Thanks for the report.

The outage is resolved, but please let us know if you're still having trouble.

@alexthecat Thank you! 

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Best Answer